All Systems Operational
Uptime over the past 90 days. View historical uptime.
United States Operational
90 days ago
99.94 % uptime
Today
API Operational
90 days ago
99.94 % uptime
Today
Asia Pacific Operational
90 days ago
99.94 % uptime
Today
API Operational
90 days ago
99.94 % uptime
Today
AWS ec2-ap-southeast-2 Operational
AWS ec2-us-west-2 Operational
Cloudflare Load Balancing and Monitoring Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 18, 2024

No incidents reported today.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024
Variable Extraction Latency
Resolved - This incident has been resolved.
Sep 12, 14:25 PDT
Investigating - When using variable extraction, we are experiencing high latency that can cause extended silence during calls. We are actively investigating.
Sep 12, 14:15 PDT
Sep 11, 2024
Calls not being dispatched
Resolved - This incident has been resolved.
Sep 11, 11:38 PDT
Investigating - We are currently investigating this issue.
Sep 11, 10:40 PDT
Sep 10, 2024

No incidents reported.

Sep 9, 2024
Degraded Performance (High Latency, Silence)
Resolved - This incident has been resolved.
Sep 9, 23:35 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 9, 20:33 PDT
Investigating - We are currently investigating this issue.
Sep 9, 20:03 PDT
Sep 8, 2024
Issues with transcription for select languages (French, Spanish)
Resolved - This incident has been resolved.
Sep 8, 11:33 PDT
Identified - We've identified an issue with transcription for select languages. A fix will be available in the next 20 minutes. No additional actions are required on your part.
Sep 7, 17:55 PDT
Sep 7, 2024
Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024
High Latency
Resolved - This incident has been resolved.
Sep 4, 19:55 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 4, 16:57 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 4, 16:48 PDT
Update - We are continuing to investigate this issue.
Sep 4, 16:46 PDT
Investigating - We are investigating high latency.
Sep 4, 16:17 PDT
Pathway Auto Generation
Resolved - This issue has now been resolved. Thank you for your patience.
Sep 4, 14:25 PDT
Monitoring - A fix has been deployed and we are monitoring the results.
Sep 4, 14:17 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 4, 14:09 PDT
Investigating - We are investigating an issue with pathway auto generation.
Sep 4, 13:49 PDT
← Incident History Powered by Atlassian Statuspage